Information Collected From You
Breakaway gathers various information about customers and potential customers that access its websites. This information includes:
personal information, provided through voluntary registration/membership signup, or by you through any other method
personal information collected by us through click tracking in relation to your use of the websites, including the content you access
aggregated data, which tracks traffic to the websites but do not relate to you personally
If at any time you do not want to provide personal information online, you may contact us via telephone or email. If you do not provide necessary personal information when requested, certain services may not be available to you online.
This information is collected in order for Breakaway to contact you about your booking requests, process your booking requests, and keep you informed of new specials. Specific information, such as your name, address, email address, phone contacts, credit card, and passport details may be required. In some cases we may also need to gather additional information. For example, we may ask for medical information if you are requesting Travel Insurance with your booking.
Who Else Will We Tell About You?
We will not pass on your personal details to any third party, including site sponsors or advertisers, without your permission. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to our third-party partners, but these statistics will not contain any information about you from which you could be identified. However, from time to time Breakaway may disclose the information it collects for the following purposes:
to other airlines or travel-related businesses for the purpose of processing your travel arrangements and itinerary requests
to insurance providers, if insurance is requested by you
to the Australian government and its sanctioned agencies and departments for the purpose of meeting their requirements
to third parties, when Breakaway believes in good faith that Breakaway is required to do so by law
Protection of Personal Information
Personal and sensitive information transmitted by Breakaway Travelclub Members are transferred using secure server software. All information is encrypted before it is sent across the internet. Breakaway believes this encryption provides greater security than many forms of offline credit card payment.
As an additional security measure, your credit card may also be protected by your bank. Be certain to check the terms and conditions, and your responsibilities with your bank or credit card provider.
As no data transmission over the internet can be guaranteed to be completely secure, we cannot warrant the security of any information you transmit or receive through our websites. These activities are conducted at your own risk.
Feedback, Comments and Suggestions
Please feel free to contact us with any questions in relation to this matter.
If you feel any part of this policy has been breached, please contact us straight away.
Updated February 2013 by Breakaway Travelclub pty. ltd ABN 049 067 679 627